Shipping policy

At Soley Grail, we strive to provide fast and reliable shipping options to our customers. Our delivery policy is as follows:

1. Same day dispatch:
Orders received before 12pm (noon) on business days will be dispatched the same day. Orders received after 12pm will be dispatched the following business day.

2. Tracked delivery within the UK:
All orders within the UK will be shipped using tracked delivery. Tracking information will be provided to you once your order has been dispatched.

3. Worldwide shipping:
We offer worldwide shipping to most countries. Delivery times and shipping costs vary depending on the destination country. Please note that delivery times may be affected by customs processing times in the destination country.

4. Shipping costs:
Shipping costs are calculated based on the destination country and the weight of the items ordered. The cost of shipping will be displayed at checkout before you confirm your order.

5. Delivery times:
Delivery times vary depending on the destination country and the shipping option selected at checkout. Delivery times are estimated and are not guaranteed. However, we will make every effort to ensure that your order is delivered to you as quickly as possible.

6. Delivery address:
Please ensure that you provide us with the correct delivery address when placing your order. We will not be responsible for any delays or additional shipping costs incurred as a result of an incorrect delivery address.

7. Customs duties and taxes:
Please note that international orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information on customs duties and taxes.

At Soley Grail, we are committed to providing our customers with fast and reliable shipping options. If you have any questions or concerns about our delivery policy, please don't hesitate to contact us at [insert contact information].