Privacy policy

At Soley Grail, we are committed to protecting your privacy and personal data. This privacy policy sets out how we collect, use, and protect your personal information when you use our online store. This policy is compliant with both UK and EU data protection laws and regulations.

1. Information we collect
We collect information from you when you use our online store. This may include:

- Personal information such as your name, address, email address, and telephone number
- Payment information such as your credit/debit card details
- Information about your use of our website, including your IP address and browsing activity

2. How we use your information
We use your personal information to:

- Process your orders and payment
- Deliver your purchases
- Provide customer service and support
- Improve our website and services
- Comply with legal obligations

3. How we protect your information
We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, use, or disclosure. These measures include:

- Securing our website with SSL encryption
- Regularly reviewing our security procedures
- Limiting access to your personal information to authorized personnel only
- Safely disposing of your personal information when it is no longer needed

4. Sharing your information
We may share your personal information with third-party service providers, such as payment processors and delivery companies, in order to process your orders and provide our services. We will only share the minimum amount of personal information necessary for them to perform their services.

We may also share your personal information with law enforcement agencies or regulatory bodies if we are required to do so by law.

5. Your rights
You have the right to:

- Access your personal information
- Correct any errors in your personal information
- Request that we delete your personal information
- Object to the processing of your personal information
- Restrict the processing of your personal information
- Receive a copy of your personal information in a machine-readable format

If you wish to exercise any of these rights, please contact us using the contact information provided below.

6. Changes to this policy
We may update this privacy policy from time to time in response to changing legal, technical, or business developments. We will notify you of any changes by posting the updated policy on our website.

7. Contact us
If you have any questions or concerns about this privacy policy or how we use your personal information, please contact us at simon@soleygrail.com.

Thank you for shopping with Soley Grail.